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All Forums > Tech Talk > Tech Talk Forum Page 36 > Data Recovery from a Damaged Hard Drive?
AuthorPost
Bob All-Star Supporter
All-Star Member

5516 Posts
3/03
Posted - Mar 12 2007 : 3:22PM
A Seagate hard drive of mine got fried. I’m not sure how, but when I inspected it, the circuit board header was damaged.

Luckily, it wasn’t the drive my OS was on, just a slave drive containing data. Unfortunately, I (incredibly stupidly) hadn’t backed up that drive for a couple of weeks and I have business data on that drive that I really need.

I tried to fix the drive by replacing the damaged header with a header from an intact hard drive of the same model, but that didn’t work. My computer didn’t recognize the patched drive. (Although maybe I missed a step in my process – I don’t know.)

Any suggestions for other self-help strategies?

Any suggestions of reputable people or firms that handle data recovery for reasonable prices. Seagate will take a shot at it with a 4-week lead time for $500-$750 (no files, no charge), but I'd like to get it done more quickly and less expensively, if possible.

Any help would be appreciated!


P.S. -- This has been a very unpleasant lesson about the importance of daily back-up.

conquistador
Deactivated User

Hellhamster.
2947 Posts
10/03
Posted - Mar 12 2007 : 3:26PM
What model Seagate drive?
pinc_noiz
Deactivated User

758 Posts
6/05
Posted - Mar 12 2007 : 3:44PM
bad news ... sorry to hear this

some one recommended me to use:

PC_file_recovery (as this is software, of course you need your hardware (reader/header) working again ...)

a local PC shop helped me out then, so I've never actually tried it myself

success

p_n

Bob All-Star Supporter
All-Star Member

5516 Posts
3/03
Posted - Mar 12 2007 : 4:13PM
250 GB Barracuda ATA HD
Model No. ST3250623A-RK
(Ultra ATA/100; 7200 RPM; 16MB Cache)
conquistador
Deactivated User

Hellhamster.
2947 Posts
10/03
Posted - Mar 12 2007 : 4:53PM
I've been searching around for this topic (not just to help Bob, but cause I'm interested) and I can hardly find anything about "homebrew" hard drive fixes, it seems like something that even the geekiest of hardware nerd leaves to the pros.
 
Jacco All-Star Supporter
All-Star Member

"liable to deprave and corrupt"
2673 Posts
5/04
Posted - Mar 12 2007 : 6:01PM
Unless you have a cleanroom at home, it's not something you want to do yourself.
(Found out today our new sysadmin does have a cleanroom at home, talk about uebergeeky!)

Jacco

RandomPrecision
Senior Member

Enjoy!
8175 Posts
3/06
Posted - Mar 12 2007 : 6:26PM
Yeah...if it's a hardware problem....might as well start counting out the cash for a pro to have a look at it. There are data recovery specialists, I believe. all depends on hos much the data is worth to you.

I'd be pissed about the loss of a drive, as well. A 250 gig ATA drive isn't exactly expensive (at least not now) but it isn't a $10 accessory, either. Seagates used to be good drives. I've been hearing bad stuff about them lately, though. And I have a 160 Barracuda that's making some fucked up buzzing noise intermittently. It'll die soon, probably....and probably when it'll be disastrous.

Bob All-Star Supporter
All-Star Member

5516 Posts
3/03
Posted - Mar 12 2007 : 6:31PM
My drive is covered by Seagate's 5-year limited warranty. They'll replace the drive at no charge, no questions asked.

Because I might have damaged the drive myself, I may not take them up on the offer.

conquistador
Deactivated User

Hellhamster.
2947 Posts
10/03
Posted - Mar 12 2007 : 6:33PM
Since you have no useful advice from us it may be worth a try.
kukm4
Member

so-cal
212 Posts
9/04
Posted - Mar 12 2007 : 7:07PM
http://myharddrivedied.com/

link from DL.tv episode.
http://dl.tv/2006/10/episode_105_inside_hard_drive_1.php

Bob All-Star Supporter
All-Star Member

5516 Posts
3/03
Posted - Mar 15 2007 : 12:06AM
Thanks to all for your advice!

After getting a truly horrendous estimate locally, I've decided to send my drive to Seagate to see what they can do.

DrP0rn0
Senior Member

1836 Posts
5/04
Posted - Mar 16 2007 : 11:17PM
There is a software app that has been around for many, many years that can repair a lot of disk problems (not all) and has been continuously upgraded by the author. It's called SpinRite and was written by Steven Gibson. It is here:

http://www.grc.com/sr/spinrite.htm

Watch the video of it in action on Tech TV (the video is on the page I linked above); it's pretty neat.

There is NO DEMO of SpinRite available. The reason is simple: No one would buy it if there was.

It may interest you to know that a lot of "professional" data recovery services use spinrite in house.

SpinRite will try many, many, many different passes at the data in many different ways, spending hours and hours if you allow it to. It's nice that it's so small. Gibson writes EVERYTHING in assembly. Spinrite can boot from a floppy or a CDROM, so you don't even really need to install it.

This sounds like an ad I am SURE. It's just that I am extremely impressed with the product and I like to share sometimes. I have nothing to do with Steven Gibson, GRC, or SpinRite. I hope this helps someone.

Dr. P

Edited by - drp0rn0 on 3/16/2007 11:18:43 PM

Jeff @ IAFD All-Star Supporter
Webmaster IAFD.COM

931 Posts
6/00
Posted - Mar 18 2007 : 9:22AM
+100 SpinRite -- tho I find that it works best for hardware recovery issues since it has nothing to do with the software side of things -- so if your FAT got screwed up or something, SpinRite won't be of much help. But if you have bad sectors and can't get the data out; it's well worth the $80.

I'm an Ontrack partner, and I'll say honestly that they're not inexpensive (by a long shot), but I've not seen them unable to recover a drive, either.

The Seagate deal seems to follow the good, fast, cheap principle -- they're cheap, which means they're not fast. Ontrack will dial in to a machine and usually remotely fix the drive; only in severe hardware damage will they need the drive... but it's easily 2-3x the price of what Seagate might be charging you -- but it's same day usually; so its the time tradeoff (where cheap gets thrown out the window.)

A similar service is DriveSavers which has come recommended to me, but I have not used their services; they're supposed to be cheaper than OnTrack, but the one quote I got from them put them only slightly so.

Good luck!

conquistador
Deactivated User

Hellhamster.
2947 Posts
10/03
Posted - Mar 18 2007 : 9:16PM
Bob All-Star Supporter
All-Star Member

5516 Posts
3/03
Posted - Mar 19 2007 : 1:14AM
The preliminary diagnosis I received from the local hard-drive recovery service was that the drive's motor had been damaged.

I was quoted $2,400 for a "good-faith attempt at data recovery".

Ha, ha, ha! Good faith indeed!

 
Jacco All-Star Supporter
All-Star Member

"liable to deprave and corrupt"
2673 Posts
5/04
Posted - Mar 19 2007 : 10:41AM
I recently had a harddisk recovered for about half of that and 100% successfull too. Maybe you are cheaper sending it to Europe. Doesn't Seagate list some decent recovery companies on their website?

Jacco

Bob All-Star Supporter
All-Star Member

5516 Posts
3/03
Posted - Mar 19 2007 : 8:05PM
The data that I lost wasn't worth more than $1,000 to me, and there's no point in going through the hassle just to break even.

I'm going to let Seagate give me a quote, and if it's in the $750 range I'll pay. Otherwise, I'll lick my wounds.

I'm backing up my drives on a daily basis now.

All Forums > Tech Talk > Tech Talk Forum Page 36Data Recovery from a Damaged Hard Drive?

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