I just wanted to let everyone know that after I made my most recent post below, Justin from discount-adultdvds.com gave me a call to say how sorry he was for what had happened with my order in early April.
We spoke for quite a while and we agreed that none of messages got to me because I had a spam filter turned on with yahoo mail. Being pretty experienced with computers I believe that's what happened with the communication breakdown.
Of course, while I don't have time to browse through all the spam I receive, I can see why it filtered out a message from an adult website.
He again advised me that I will be receiving a credit for the inconveinience that I had been through. Coming from the sales industry personally, that was the right way to handle a customer service breakdown.
Unfortunately, he mentioned that adultdvdtalk.com has removed his site from their "where to shop" listing. After having this conversation with him, I believe they deserve another shot.
In the end, we discovered that he had some communication factors that he claims will be fixed immediately by setting up an 800 phone number. We also established the likely reason being the spam filter.
He is really enthused about his business and I have to say, the reason I visited his site initially was because of their amazing prices. I say we chalk it up to a learning experience.
I'm going to forward this message to adultdvdtalk support, but I hope other readers will give his site a shot.
I'll probably make future purchases from there. I suggest you give them a shot.
www.discount-adultdvds.com
Good luck, Justin.
Thanks.
Greg
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