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All Forums > International Shopping > International Shopping Forum Page 16 > Five Star shipping to the UK
AuthorPost
Mojo
Deactivated User

1223 Posts
9/03
Posted - Dec 13 2003 : 6:22PM
First of all, I'd like to say that Five Star's service was great last time I bought from the company. In fact, I would prefer to buy all my DVDs from Five Star in future. There is, however, one small thing that is stopping me from making them my No. 1 company of choice, namely the shipping method. When I bought from them before, FedEx automatically paid the customs duty in order to rush my order through.

Does FedEx do this only when the package is stopped at customs, or is it a part of their normal shipping procedure whether the package is stopped or not?

I've also been told that customs rarely stop a package if the contents are described as "A GIFT" on the package. Maybe when sending abroad this could be a way of avoiding hold-ups with importing through foreign customs.

Gabriel Nine
Senior Member

Firecracker
1273 Posts
8/01
Posted - Dec 14 2003 : 12:46PM
I believe it is FedEx policy to pay the duty, period, if the goods are over the threshold value of £18.

I really don't know about the gift thing - I would have thought there's an even chance for any package to be examined - but I know it's Five Star's policy to only make honest declarations on customs forms.

Mojo
Deactivated User

1223 Posts
9/03
Posted - Dec 14 2003 : 3:13PM
Hmm, okay then, so unless I want to automatically give any of my money to Gordon Brown, I'd best try another way of getting my DVDs. If I had my order sent by either the Global Express or Global Priority options, do they suffer from the same drawbacks as FedEx?

Also, is it right that Laser's Edge's method of dispatch, that of using DHL Express, takes the package through Europe, hence avoiding the British customs?

Gabriel Nine
Senior Member

Firecracker
1273 Posts
8/01
Posted - Dec 14 2003 : 4:49PM
If you mean to order from Five Star by these methods, then there's the chance you may be charged as Five Star always put the correct value on the package.
DHL Express is a courier service, right? I'm not exactly au fait with the way customs check the courier shipments, but it does seem less likely to be stopped. See also this thread for info on Laser's Edge postal shipping methods.

Ultimately, any goods which pass into the UK whether from Europe or the US can be subject to customs examinations.

Mojo
Deactivated User

1223 Posts
9/03
Posted - Dec 14 2003 : 5:13PM
Good. I guess from what you said neither Global Express nor Global Priority pays up front on entering the country. In that case I would only be charged by customs directly if they happen to stop my package, am I right?

Oh yes, thanks for the link.

 
Gabriel Nine
Senior Member

Firecracker
1273 Posts
8/01
Posted - Dec 15 2003 : 12:36PM
I can only say from recent personal experience that if the valuation on a Global Priority package (which is delivered by the Royal Mail) is over £18 or equivalent, then it's likely you will be charged by them for duty, vat and their own charge for the pleasure of charging you - either the postie will ask for money or you'll have to pick up the package from the delivery office. If you're lucky, the parcel will come through, my postie has even left parcels with "charge" stamped on them without asking for the cash.



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