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All Forums > Tech Talk > Tech Talk Forum Page 8 > Having Difficulty clicking on just about anything
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2ferme
Senior Member


1333 Posts
11/09
Posted - Aug 10 2016 : 2:30PM
Put my cursor on something click the hell out of it, and it does nothing. I bet I have some sort of file infection but have no idea how to manually get rid of it. Not sure what I should do. Any file cleaning software, or has something reset/changed something on my pc. Been going on for a month, and it was really bad today. Windows 7 64 bit. Even contacted my ISP and she was able to remotely use her mouse without problem. And I have thought it was the mouse, but it works, and highlights what I would click, or acknowledges it like it would normally on any pc. And it's even occurring while I am on my desktop. I works, but is delayed, and I am clicking the hell out of it. Have Macafee, and Malwarebytes, and neither find anything.
Stanley Moon All-Star Supporter
All-Star Member

4 Wishes Left
346 Posts
8/15
Posted - Aug 10 2016 : 7:40PM
I've had something like that happen at work from time to time. I use wireless mice, so when that happens I take the USB-port dongle out and move it to another port. I also prefer to move it to the front of the computer where it's close to the mouse, rather than in the rear. It takes up a useful slot up front, but if there's something blocking a weak signal, moving up front takes care of it. But sometimes just being in a different USB port makes a difference.
If that doesn't do it, try another mouse. If it's wireless, consider a wired one. Or a trackball or something different.
If the problem persists, then yeah--something's screwing with your input devices. If not--then either your mouse is dying, or maybe the drivers need updating, or got updated and the update is bad. That happens.
Goldstein All-Star Supporter
All-Star Member

"You have sacrificed nothing and no one."
3689 Posts
8/10
Posted - Aug 10 2016 : 7:44PM
I would still bet on a mouse that's going bad.
Also, I once had something similar which turned out to be a stuck key contact (you couldn't tell by looking at the keyboard).
Vacuum the keyboard, turn it upside down, shake gently, then vacuum it again.
If you can, try another keyboard and see if that helps.
2ferme
Senior Member

1333 Posts
11/09
Posted - Aug 10 2016 : 9:29PM
Very weird though. I can click on certain things and the mouse works great. This is a stand alone pc with a wired mouse. I really think something is on here and can't figure it out.
I need some sort of file cleaner.
2ferme
Senior Member

1333 Posts
11/09
Posted - Aug 10 2016 : 10:02PM
Just attempted to use reimageplus, and it was one of those deals where it finds hundreds of registry errors, and after everything runs it tries to get you to buy something.
Last resort, but I think I am going to have to use microsoft to remove what ever crap I managed to get on here. Or which device driver has been re-set. Really pissing me off.
 
ninja1
Senior Member

2940 Posts
1/08
Posted - Aug 10 2016 : 10:04PM
Do you have a different/extra computer or a different mouse, in order to do some swaps (different computer/mouse combinations) to see if the problem follows the mouse or stays with the computer. That's the way to determine for sure that your mouse is good or bad.
The mouse buttons can and do wear out. I have a mouse with center button worn out. I have to deliberately press it REAL HARD, not just use a normal lightweight click. Try experimenting with different ways of pressing the button, from different angles/amounts of pressure, etc. to see if you can "tease" the button into working.
And of course the obvious #1 thing to try (if not already tried) is reboot the computer.
Edited by - ninja1 on 8/10/2016 10:10:55 PM
Harri Patel
Senior Member

#SDNY he's all yours. -- Michael Steele
5110 Posts
3/03
Posted - Aug 11 2016 : 2:05AM
When you hear hoofbeats, think of horses, not zebras. Buy a $3 mouse at the drugstore or wherever and see if the problem goes away.
2ferme
Senior Member

1333 Posts
11/09
Posted - Aug 11 2016 : 11:22AM
Believe my folks, it ain't the mouse. I might have cleared it up a bit for now. There is still something going on though. Something has reset something.
What do I do about the Zebra Farm next door?
Goldstein All-Star Supporter
All-Star Member

"You have sacrificed nothing and no one."
3689 Posts
8/10
Posted - Aug 11 2016 : 1:28PM
This may be too obvious, but have you cleaned out the mouse?
Still, this really has all the symptoms of one of the switches in the mouse acting-up before it fails entirely.
The fact that your ISP was able to use her mouse, albeit remotely, strongly points me to a hardware -- i.e. your mouse -- problem, not a software or malware issue.
The fact that McAfee and Malwarebytes didn't find anything also makes me think it's a hardware problem, not a software or malware issue.
Surely, you must have an extra mouse lying around to try out?
After all, this isn't the Zebra farm's first rodeo, you know
2ferme
Senior Member

1333 Posts
11/09
Posted - Aug 11 2016 : 1:41PM
After I removed some files last night that I thought might be connected to the issue it works a whole lot better. The problem went from annoying to impossible.
There isn't anything mentioned that I did not already do before I posted.
Everything on the mouse works. It's a file, and or driver issue.
And I dealt with something similar in XP many moons ago. Was the same thing. It was easier to get help with it from my ISP. He actually went in and removed files he thought were suspect, and it cleared it up.
I have to keep away from certain links on this site, and my naughty tube sites.
Goldstein All-Star Supporter
All-Star Member

"You have sacrificed nothing and no one."
3689 Posts
8/10
Posted - Aug 11 2016 : 4:14PM
^ Well, humor me one last time, and let's find out for sure.
Boot up in Safe Mode (no networking, so there will be no Internet connection) and see if the mouse works normally while in Safe Mode.
If it works normally in Safe Mode, then it's not a driver issue (or a mouse issue, for that matter).
If it doesn't work normally in Safe Mode, then it would almost certainly be a hardware issue -- as it is 99 and 44/100ths percent likely that any malware you may have acquired will not be running while in Safe Mode.
So,
If it works normally in Safe Mode, and we have ruled-out a driver or mouse problem...
But,
Then still doesn't work properly when you boot back up in Normal Mode...
That would leave us with either:
(a) malware issue
(b) a disagreeable 3rd-party software/driver issue (i.e. that wasn't present in Safe Mode)
(c) a hardware problem
PLEASE try plugging in a different keyboard -- or at least unplugging the keyboard you have, after logging in -- and try doing some simple things with the mouse alone.
IF swapping-out and/or unplugging the keyboard cures the problem with the mouse, I'd bet that you have a hardware issue... with the keyboard, not the mouse.
Unless you installed 3rd-party mouse software, you are almost certainly using the default Microsoft driver that's been around since 6/21/2006, and that almost everyone still uses: 6.1.7600.16385
If you did install 3rd-party mouse software, I'd uninstall it and let the default Microsoft driver handle it (and it will... remember it did in Safe Mode).
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
IF nothing above helped you, you might consider running the excellent and free to use VIPRE Rescue.
(You may want to run VIPRE Rescue in Safe Mode and without networking, so that your McAfee doesn't fuck with it.)
IF VIPRE Rescue also finds nothing, you just maybe are going to have to bite-the-bullet and do a complete fresh re-install.
(Which just may not be such a bad idea. Frankly, I consider doing a fresh install of Windows 7 to be an excellent thing to do at this time -- even if you weren't having problems.)
IF you do wind-up doing a fresh install, let me know, and I will share a great deal of helpful information -- especially important concerning updates! -- with you
Edited to add:
We didn't discuss what you've been doing with Windows Updates.
This is important, as some updates over the past year have broken lots of functionality if they got installed!
For that matter, not installing updates can cause almost as many problems.
IF everything else above I suggested didn't finally help you, let's PLEASE have some discussion about your updates situation.
Edited by - Goldstein on 8/11/2016 4:26:15 PM
ninja1
Senior Member

2940 Posts
1/08
Posted - Aug 11 2016 : 4:17PM
^^Could you re-describe the problem?
Perhaps mouse mention is a red herring.
Perhaps you have 'very slow response' issue?
What is your CPU % usage and RAM usage?
Is your hard drive full or almost full?
If your computer's resources (CPU,RAM,disk) are overwhelmed, then anything you try to do will be slow to respond.
It cannot snappily respond to a mouse click if it's heavily bogged down doing some other crap.
Edited by - ninja1 on 8/11/2016 7:59:46 PM
2ferme
Senior Member

1333 Posts
11/09
Posted - Aug 11 2016 : 10:52PM
Actually I am good on CPU, and RAM. Excellent a matter of fact. I use the disc cleanup utility all the time. And I reboot the computer every few days.
The problem is when you get some garbage on your PC as you well know it can be a pain in the ass to figure out what the hell it is.
It's working much, much better, but something is still on here. I am going to try my ISP again, and hope I can get someone who might recognize something.
And when I am on Yahoo the computer seems slower. It seems like it's working harder. I think Yahoo's newer format is pure shit.
2ferme
Senior Member

1333 Posts
11/09
Posted - Oct 7 2016 : 4:24PM
Okay, two things. It was the mouse, and I was getting nailed with ads. I have a new mouse, and two ad blockers on chrome. Both solved the problem.
ninja1
Senior Member

2940 Posts
1/08
Posted - Oct 7 2016 : 4:35PM
Glad you got it sorted, and good on you for coming back to say what was the fix.
 
Goldstein All-Star Supporter
All-Star Member

"You have sacrificed nothing and no one."
3689 Posts
8/10
Posted - Oct 7 2016 : 8:41PM
So, I was right, and you were wrong
2ferme
Senior Member

1333 Posts
11/09
Posted - Oct 7 2016 : 11:38PM
Yes. The weird thing is the mouse would work like normal. I thought if it wasn't working it wouldn't work at all. If my local Target wouldn't run out of everything all the time that would be helpful sometimes.
It really was bad in the last week. Yet worked flawlessly on Monday.
Still the add blockers were essential.
Goldstein All-Star Supporter
All-Star Member

"You have sacrificed nothing and no one."
3689 Posts
8/10
Posted - Oct 8 2016 : 9:48AM
^ You more than likely had two separate problems going on that only seemed related, because, (excuse me) they "popped-up" at the same time.
Gore Gore Girl All-Star Supporter
Doctor of the Erotic Arts

7238 Posts
1/09
Posted - Oct 11 2016 : 9:23AM
This is the only tech talk thread where I sat with baited breath for the conclusion.
Pieps
Senior Member

Honey, come quick, somebody on the internet is wrong!
9233 Posts
11/13
Posted - Oct 12 2016 : 9:57AM
Computers are not a labor-saving device.



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