Hope this helps! Hopefully it is a cable or line that is not fully plug in and so it is loose and causing this behavior! Otherwise call your ISP for help!
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Bob  All-Star Member 5516 Posts 3/03 |  Posted - Dec 9 2007 : 2:54AMMy wife's computer is acting up when she's surfing or streaming. After a certain period of time she gets the "Firefox cannot find server" message. The same thing happens when she's using Internet Explorer. It doesn't matter which website she's trying to connect to -- her browser can't find any of them. After about half an hour of downtime, she can start surfing/streaming again, but the error recurs. --It's not a connection problem, because the signal is strong. --Her cache is cleaned regularly. That doesn't seem to help. It feels like some kind of "capacity" issue, but I can't manage to troubleshoot it. I can't find anything relevant on the web. Any ideas? [Link] |
| HarryWild Member Make me believe 622 Posts 2/05 | Posted - Dec 9 2007 : 3:54AM Hope this helps! Hopefully it is a cable or line that is not fully plug in and so it is loose and causing this behavior! Otherwise call your ISP for help! [Link] |
| licker Senior Member Heretic, Iconoclast, Skeptic 1141 Posts 8/03 | Posted - Dec 9 2007 : 4:32AM If all computers on the link are affected, but she has a good connection to her ISP, it is most likely that the ISP has upstream internet connection problems. If this is so, she will probably be able to see the ISP's own server (usage meter, web mail etc.) but nothing on the wider internet. If she browses via a proxy server, try changing her browser settings to use "direct internet access" instead, as it may be a capacity or bandwidth problem on the ISP's proxy server. Good luck. [Link] |
| Bob All-Star Member 5516 Posts 3/03 | Posted - Dec 9 2007 : 12:15PM This is our set-up: My computer is connected directly to the internet via ethernet cable -> modem -> DSL line. Her computer is connected to the same modem through a wireless connection. Her signal strength is excellent. During the time (15 to 30 minutes) before she receives the error message, she has fast access to all websites and internet content. Even after she's received the error message, her signal strength remains strong and undiminished. I have one big clue that I can't interpret. The other day I tried to download a Norton update on her computer. The complete download was 64 MB. It was downloading quickly until I hit 51 megabytes. Then everything stopped, and I received the error message. I cleaned out the cache for the umpteenth and tried once again to connect to the Norton site and download the update, with the exact same result. After 51 MB were downloaded, the browser froze and the error message popped up. . Edited by - bob on 12/10/2007 10:43:19 PM [Link] |
| RandomPrecision Senior Member Enjoy! 8175 Posts 3/06 | Posted - Dec 10 2007 : 10:07PM [Link] |
| Bob All-Star Member 5516 Posts 3/03 | Posted - Dec 10 2007 : 10:42PM She's using XP on her computer, so Vista isn't the problem. [Link] |
| conquistador Deactivated User Hellhamster. 2947 Posts 10/03 | Posted - Dec 10 2007 : 10:51PM [Link] |
| conquistador Deactivated User Hellhamster. 2947 Posts 10/03 | Posted - Dec 10 2007 : 10:52PM [Link] |
| RandomPrecision Senior Member Enjoy! 8175 Posts 3/06 | Posted - Dec 10 2007 : 10:57PM [Link] |
| K Smitten Kitten Cloud 9 530 Posts 2/06 | Posted - Dec 11 2007 : 2:28AM lookie [Link] |
| Bornyo Deactivated Member 803 Posts 12/04 | Posted - Dec 11 2007 : 4:56PM [Link] |
| Bob All-Star Member 5516 Posts 3/03 | Posted - Dec 11 2007 : 8:20PM Unfortunately, that isn't the problem. I had already disabled 802.1X authentication. I don't think it's a connection problem. Even when the browser is frozen (and both IE and Firefox are frozen/unfrozen at the same time), the computer reports that it's connected to our wireless network and that the signal strength is strong. It seems as if the computer's browser function is itself hitting some kind of capacity ceiling in terms of packets received. Is that even possible? I'm beginning to wonder whether an XP Repair Install is my only hope. Either that, or sepuku. [xx)] [Link] |
| jayo All-Star Member 2117 Posts 7/04 | Posted - Dec 11 2007 : 8:53PM I've pretty much given up trying to diagnose problems in Windows/Explorer. I've had my own problem (in another thread) and I can't get anywhere with it. MS "diagnostic"s are about as good as its security. [Link] |
| Harri Patel Senior Member #SDNY he's all yours. -- Michael Steele 5110 Posts 3/03 | Posted - Dec 11 2007 : 10:05PM [Link] |
| K Smitten Kitten Cloud 9 530 Posts 2/06 | Posted - Dec 12 2007 : 3:54AM If it's the latter - and possibly even in some cases if it's the former, as Windows can get into quite a hissy fit when its network goes down - it may well have something to do with Wireless Zero Configuration. I've known others who've experienced similar problems. Occasionally, even though there's already a perfectly stable connection, our promiscuous friend, WZC, thinks it jolly good sport to sneak around, looking for other wireless networks to pounce upon. Windows still claims to maintain a strong connection to the old network, and the connection usually comes back again 2-3 minutes later. If wifey only ever connects to your home network, one solution would, IIRC, be to simply disable the WZC service. (I'm posting this from a phone, so you'll have to Google around to find a how-to.) If she webs around, you might try creating the two batch files mentioned in the link. [Link] |
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| Bob All-Star Member 5516 Posts 3/03 | Posted - Dec 12 2007 : 11:50AM I should add that she had no problems for over a year with the current set-up . This problem popped up very recently, which is what makes it so strange. [Link] |
| Bob All-Star Member 5516 Posts 3/03 | Posted - Dec 12 2007 : 11:54AM [Link] |
| Bornyo Deactivated Member 803 Posts 12/04 | Posted - Dec 12 2007 : 12:23PM Pick up a cheap USB network "card" and try it- they're about the size of a thumbdrive and you can always use it on something else later. [Link] |
| Bob All-Star Member 5516 Posts 3/03 | Posted - Dec 12 2007 : 5:14PM [Link] |
| Bob All-Star Member 5516 Posts 3/03 | Posted - Dec 12 2007 : 5:15PM [Link] |
| conquistador Deactivated User Hellhamster. 2947 Posts 10/03 | Posted - Dec 12 2007 : 5:21PM [Link] |
| Bob All-Star Member 5516 Posts 3/03 | Posted - Dec 12 2007 : 9:16PM Yep. [Link] |
| conquistador Deactivated User Hellhamster. 2947 Posts 10/03 | Posted - Dec 12 2007 : 9:29PM [Link] |
| Harri Patel Senior Member #SDNY he's all yours. -- Michael Steele 5110 Posts 3/03 | Posted - Dec 12 2007 : 10:26PM [Link] |
| Bob All-Star Member 5516 Posts 3/03 | Posted - Dec 12 2007 : 11:10PM Tried that. The laptop had no trouble connecting. It's not the modem. It may be the WiFi card. It may be something with the OS. I'm going to try Bornyo's suggestion first. If that craps out, I'll try a Windows repair install. If that craps out, I'll do a clean Windows install. Thanks for all your help! I'll keep you posted. [Link] |
| jayo All-Star Member 2117 Posts 7/04 | Posted - Dec 13 2007 : 12:21AM There are utilties that "optimize" the connections to the net for Broadband, dialup, etc. Perhaps one of the more arcane settings got hosed? If you can get a freeware or shareware-trial utility, you might be able to "fix" the bad setting. Just a thought. [Link] |
| conquistador Deactivated User Hellhamster. 2947 Posts 10/03 | Posted - Dec 13 2007 : 7:28AM [Link] |
| Bob All-Star Member 5516 Posts 3/03 | Posted - Dec 17 2007 : 2:14AM Fuck WiFi. I have two phone lines in my home, so I added a DSL account to the second line. We had an extra modem laying around, so I didn't have to pay for that. Now my wife has her own direct internet connection. She's thrilled. I'm thrilled. Fuck WiFi.  [Link] |
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