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All Forums > International Shopping > International Shopping Forum Page 26 > Missing order from DVD Empire
AuthorPost
michiel
New Member


4 Posts
6/01
Posted - Jun 16 2001 : 4:29PM
In April 2001 I ordered 4 DVD's which were shipped to the Netherlands on April the 16. Until this date I haven't received anything. DVD Empire told me that only after a period of 12 weeks the shipment can be regarded as "missing." I want to know if this has happened to more members of the forum and what the standard procedure from DVD Empire is in these matters.
Hardz
Member

Hell on Earth
877 Posts
6/01
Posted - Jun 16 2001 : 4:49PM
DVD Empire are very good in stocking latest releases (as soon as they come out) and ship promptly, but if your shipment is lost and not insured, their answer is "tough luck & shit happens"
These are not their words but you can understand that they are not responsible for lost shipments.

I`ve lost 2 packages from them (at considerable cost) but understand that if you do not pay (the huge amount) for insurance, its just pot luck.

All I can say is, someone is spanking their monkey at my expense.




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