Just one thing, their payment page refuses to believe anybody using the web lives outside the United States and won't let you specify international shipping.
We'll see what happens.
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| scipio Senior Member  1901 Posts 2/00 |  Posted - Jan 24 2005 : 7:16PMI've just noticed a new store on ADT ~ Flixes. I was doing some comparisons on titles and prices, preperation for my next order if you will, and noticed on a few titles their prices seem especially competitive. I'm wondering if anyone here has had any experiences with ordering from them to International destinations, ie packaging, shipping time, and so forth. I've also emailed them to ask about their shipping - their website says: But doesn't mention whether this applies to international orders or not, or more importantly if the $6.99/disc international shipping applies to the comp. Sadly the free shipping only applies to US residents.While I find their shipping rates a bit steep, especially for larger orders, on single/specific titles which they're a lot cheaper on they look like they could be a valid choice. anyone have any experiences to share? scipio [Link] |
| Athos Member 151 Posts 3/02 | Posted - Jan 25 2005 : 6:17AM Just one thing, their payment page refuses to believe anybody using the web lives outside the United States and won't let you specify international shipping. We'll see what happens. [Link] |
| Janitor Retired Porno movies, sexy videos, xxx. Adult DVD Talk at your service. 6409 Posts 11/99 | Posted - Jan 25 2005 : 12:42PM [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jan 25 2005 : 1:21PM [Link] |
| scipio Senior Member 1901 Posts 2/00 | Posted - Jan 26 2005 : 7:07AM We'll just interrogate them on the forum instead cheers, scipio [Link] |
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| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jan 26 2005 : 9:41AM [Link] |
| DVDworm Member 30 Posts 9/04 | Posted - Jan 29 2005 : 7:28AM Please write us what happened to your order with Flixes! I'd also like to order few dvds from them [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jan 29 2005 : 8:57AM [Link] |
| scipio Senior Member 1901 Posts 2/00 | Posted - Jan 29 2005 : 9:34AM [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jan 30 2005 : 7:00AM [Link] |
| brasilfan Member 130 Posts 2/03 | Posted - Jan 31 2005 : 12:12AM I have sent them an email asking about more information and got an answer within a couple of hours (on a Sunday!). Have ordered 3 DVDs for the free shipping offer and will let you know how it goes. The prices are excellent but the site still needs some improvement. brasilfan [Link] |
| Joey Starr Senior Member Still wanking after all these years. 8082 Posts 10/00 | Posted - Jan 31 2005 : 12:47AM The wording on their website is a bit confusing... I might order if feedback from others is positive but they don't have some of the American DVDs I'm after. [Link] |
| JJFreek Member Hottest Swedish Export! 97 Posts 11/03 | Posted - Jan 31 2005 : 5:24AM Bis denn! JJFreek [Link] |
| Athos Member 151 Posts 3/02 | Posted - Jan 31 2005 : 7:34AM I sent them an e-mail yesterday (sunday) querying the status of my order and have yet to receive a reply. I wasn't concerned until I read the post above by brasilfan who got a reply to his e-mail within "a couple of hours". [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jan 31 2005 : 11:28AM [Link] |
| brasilfan Member 130 Posts 2/03 | Posted - Jan 31 2005 : 12:32PM I did not get any confirmation email about my order either but they have clearly advised me that they do in fact ship the DVDs together with the cover prints (a must for me as serious collector) and they even sent me a second email advising me that I would qualify for the free shipping option, if my order would be more than USD 50. I have clearly specified that I live in Germany and that discreet packaging would be paramount. As I said, their site needs still some improvement as far as stock information, order confirmation and availability of pictures are concerned. However, I guess I could live with the current flaws, if they send orders on time and for free. The prices offered are unbeatable in my eyes! Add to that the favourable currency rate Euro to Dollar and I might just order some larger numbers from them. I especially like the fact that buying only about 3 DVDs would qualify for free shipment. Usually I had to buy about 200 Dollars worth of DVDs to have that and when customs intercepts such a shipment it is a big loss. So, if they get their stuff right, this could be the shop of choice for European buyers to save on shipping costs and take advantage of the low Dollar rate. Seems like paradise. Will keep you posted! brasilfan Edited by - brasilfan on 1/31/2005 4:04:44 PM [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Feb 1 2005 : 6:00AM "Hi Ramsey, Your order has been processed and I am awaiting shipping notification from the warehouse. I will let you know as soon as I get a shipping notification. Real-time shipping status updates with confirmation numbers will be available shortly from within the "My Account" section of our website." I still wonder how they got the 3 volumes of I Swallow because they have been our of print for more than a year now. I'm very happy to still find them because they are truly collectors-items for Rodney Moore fans. [Link] |
| scipio Senior Member 1901 Posts 2/00 | Posted - Feb 2 2005 : 7:34PM Ramsey, to clarify, you're saying that your order placed on the 25th of Jan still had not shipped as of the 1st of Feb? scipio edit - formatting - again. 'tard.
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| Athos Member 151 Posts 3/02 | Posted - Feb 3 2005 : 3:48AM Just to clarify, the point I was making was that another member emailed them on a sunday about placing an order and got a reply within "a couple of hours". I email about an existing order it takes 36 hours for a reply. Current situation: after 9 days I'm still waiting for an item that was supposedly in stock. [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Feb 3 2005 : 3:55PM [Link] |
| scipio Senior Member 1901 Posts 2/00 | Posted - Feb 3 2005 : 7:24PM I'm not suggesting that you haven't been waiting an unusual amount of time compared to the retailers I (and many of us) usually buy from. I'm suggesting you don't get too bent out of shape regarding an email sent on a weekend. Look at it this way ~ Flixes may or may not work on Saturday, and probably have at least Sunday off. You're in the UK. So first of all, you're 8 hours ahead of them. So if you send an email on Sunday, it reaches them Saturday night. I think it's pretty safe to say that Flixes aren't open (or checking emails) on Saturday nights. Add a 24 hours for Sunday, a few hours overnight on Sat/Sun and you more then likely have an email answered in turn from the large amounts that I assume they get over the weekend. See? More than likely nothing sinister. On the other hand, I agree that waiting 9 days for an order that was "in stock" to be shipped doesn't seem all that peachy to me, either. Especially as it was only one DVD...
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| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Feb 4 2005 : 6:02PM [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Feb 6 2005 : 6:35AM [Link] |
| sir wankalot Member UK 904 Posts 5/03 | Posted - Feb 6 2005 : 7:48PM |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Feb 8 2005 : 7:28AM Edited by - Ramsey on 2/8/2005 4:39:19 PM [Link] |
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| scipio Senior Member 1901 Posts 2/00 | Posted - Feb 9 2005 : 2:44AM Athos - any updates on your order yet?
scipio [Link] |
| Aus_Boy Member 18 Posts 2/05 | Posted - Feb 9 2005 : 4:53AM Sorry to hijack the thread, just wanted some aussie advice! Thanks Travis [Link] |
| Athos Member 151 Posts 3/02 | Posted - Feb 9 2005 : 6:21AM [Link] |
| scipio Senior Member 1901 Posts 2/00 | Posted - Feb 10 2005 : 8:36AM Athos ..what day on the count-o-meter was Friday when they went to (try to) charge your card? Ramsey, have they shipped your discs yet? cheers, scipio [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Feb 10 2005 : 11:32AM [Link] |
| Athos Member 151 Posts 3/02 | Posted - Feb 10 2005 : 2:55PM Now day 17 and yesterday they told me they have run out of the title I was after and asked me to either choose a replacement (higher value) or be refunded. I've opted to choose a replacement, hope this is wise. [Link] |
| Drew Black broken crankshaft 8031 Posts 9/99 | Posted - Feb 10 2005 : 6:14PM It sounds to me like out of all of the orders discussed here in the forum not a single person has received the items they ordered, or possibly any items at all, from Flixes. This is unacceptable. [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Feb 11 2005 : 3:25AM [Link] |
| brasilfan Member 130 Posts 2/03 | Posted - Feb 11 2005 : 11:52PM Will advise when they have arrived. brasilfan [Link] |
| Anton Deactivated User 7 Posts 6/04 | Posted - Feb 12 2005 : 4:27AM Eveyone should be concerned reading this thread. There is only one thing: Keep away from that store! To Ramsey; When will you ever learn? Dag S., [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Feb 12 2005 : 4:02PM [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Feb 14 2005 : 5:41AM [Link] |
| Athos Member 151 Posts 3/02 | Posted - Feb 16 2005 : 1:25PM This is the second time they've done this and I won't be phoning them again as I just don't care any more. Seriously considering a trade embargo with the U.S. [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Feb 16 2005 : 1:36PM [Link] |
| scipio Senior Member 1901 Posts 2/00 | Posted - Feb 17 2005 : 8:16AM If you haven't already. give them a try. scipio [Link] |
| avalyn New Member 2 Posts 2/05 | Posted - Feb 18 2005 : 1:25PM I ordered 3 titles on February 3 and received an email confirming the order the following day. By February 14 I was suspicious, so I emailed them, and they said "a few more days." A package from them arrived the day after that, containing 2 of the titles I'd ordered and a Post-It note saying that the other title was shipping soon. Also included in the first part of my shipment was an extra disc -- their website says that if you order a title over $10 that they'll send a randomly selected 4- to 8-hour disc from the same category for free. This part turns out to be false; the bonus disc I got wasn't from the same category (not even close), so I just threw it away since I knew I'd never watch it. It's now February 18 and the last title I'd ordered still isn't here yet. But at least I got something out of them, where others seemingly have not. Edited by - avalyn on 2/18/2005 1:33:35 PM [Link] |
| brasilfan Member 130 Posts 2/03 | Posted - Feb 18 2005 : 1:33PM where are you located? brasilfan [Link] |
| avalyn New Member 2 Posts 2/05 | Posted - Feb 18 2005 : 1:34PM [Link] |
| scipio Senior Member 1901 Posts 2/00 | Posted - Feb 19 2005 : 3:00AM Sorry, but there are just too many stores out there that consistantly show that they do care about their business, and their International customers to bother with someone who seemingly doesn't. When Steph mentioned that she told them about this thread, I had hoped for some interation with Flixes staff, as so many other companies have taken the time to do, now and again, (especially when they first join ADT) but I guess that's not liklely to happen if it hasn't happened by now. scipio [Link] |
| Aus_Boy Member 18 Posts 2/05 | Posted - Feb 21 2005 : 4:41AM [Link] |
| Janitor Retired Porno movies, sexy videos, xxx. Adult DVD Talk at your service. 6409 Posts 11/99 | Posted - Feb 21 2005 : 11:05AM [Link] |
| brasilfan Member 130 Posts 2/03 | Posted - Feb 24 2005 : 3:38PM as promised, I just wanted to let you know that my order arrived today. Very well and discreetly packaged with two 4 hour compilation DVDs for free. It took them a while longer, the communication can be improved, as can the web site and order status information. However, for 17,99 USD for a Evil Angel DVD (Hell Cats #5, Big Natural Tits #12, Feeding Frenzy #4) plus free shipping and a free compilation DVD (I received two for the wait), I will definitely not complain!° We should give them a chance, as I believe the competitors have possibly not started perfectly either. +1 for a first impression and +2 for price! brasilfan [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Feb 24 2005 : 3:47PM [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Feb 26 2005 : 4:22PM I think I will order from them again eventhough it didn't go smooth at the beginning but they made up for that. [Link] |
| ViSiToR New Member 2 Posts 9/05 | Posted - Sep 8 2005 : 9:56AM Order Number: xxxxxx Dear xxxxxx, Thank you for placing with us your order. We make every attempt to ship orders within about 2-3 days. If you selected expedited shipping, your order should arrive within about 7-9 days, otherwise, please allow up to 2-3 weeks for domestic shipments and up to 6 weeks for international. In the case of a backorder we will ship your products within 5-7 days. Orders that include Pre-Released products will ship when those products are released by the studio. We will happily replace any defective item free of charge. Simply return your defective item within 30 days of shipment. Before returning your item, please contact us at customerservice@demtinc.com with your name, address, order number and name of the item you wish to return and a description of the problem prior to sending us back your item. Please keep in mind that we do issue refunds and only replace items that are defective. If you change your mind about an item, don’t like it for some reason, the art work isn’t as you expected or the actors are different from those described on the site, you still can not return that item. Unfortunately, we have to do this to protect ourselves against customers who dub DVDs and then try to return them. If you have any questions regarding this order you may contact us at customerservice@demtinc.com. Thanks for your order. Flixes.com Visit us at: http://www.flixes.com Further details about your order are available here. ----- Order Number:xxxxxx Dear xxxxxx, Your order has been shipped. If you selected expedited shipping, your order should arrive within about 7-9 days, otherwise, please allow up to 2-3 weeks for domestic shipments and up to 6 weeks for international. Please note that items ordered may ship in separate packages and arrive on different days. Charges on your credit card statement will read “Demt Inc” or “Flixes”. If you have any questions regarding this order you may contact us at customerservice@demtinc.com. Thanks for your order. Flixes.com Further details about your order are available here. _____ 8/11 to customerservice@demtinc.com Hello, I received the first shipment of the dvds this week. _____ 8/20 to customerservice@demtinc.com Hello, I see that your shipping date can take up to 3 weeks, but I receive the first set of dvd shipment on the 1st week and that is all I ever received. This is the end of the 3rd week since I ordered the dvds. My Order Number: xxxxxx The titles are: xxxxxx All I received is the xxxxxx Thanks. _____ 8/23 to customercare@flixes.com
Here is what I said on the last email:
This is the end of the 3rd week since I ordered the dvds. My Order Number: xxxxxx The titles are: xxxxxx All I received is the xxxxxx I wrote to you guy on the 2nd week, but no reply was sent back to me. Thanks. I hope this will get through...
8/24 from aina@supportsave.com Dear xxxxxx, We regret to inform you that xxxxxx has been discontinued. We can refund Customer Service _____ 8/25 to aina@supportsave.com OK, thanks for replying. I want another if that one is out, but the address of the link where I got those dvds is gone. Can you give me the link from that site so I can pick? - xxxxxx _____ 9/1 to aina@supportsave.com OK I agree, just send me what you have and refund that Global xxx.
_____ 9/5 to customercare@flixes.com Hello, this will be my 6th and last time emailing you guys about my dvds. I send 2 email to customerservice@demtinc.com, but no repsond. That was my first and last email I ever received from you guy. I ordered these dvds on 8/1/05. xxxxxx I got the xxxxxx on the first week. Just give me any of these for replacing the xxxXXX. Now, if for any reason they are ALL discountinued, just me me any that will replace the value of the xxxxxx. I am willing to give you guy a 3rd time and I am waiting to order some more. It's on my shopping cart. It's been 2 month now and if I don't recevie your repsond within a few days stating that my order is being shipped, I will be forced to leave bads feedback for flixes. My information: -xxxxxx ----- _____ 9/7 from <notifications@flixes.com> Dear xxxxxx, Your order has been shipped. If you selected expedited shipping, your order should arrive within about 7-9 days, otherwise, please allow up to 2-3 weeks for domestic shipments and up to 6 weeks for international. Please note that items ordered may ship in separate packages and arrive on different days. Charges on your credit card statement will read “Demt Inc” or “Flixes”. If you have any questions regarding this order you may contact us at customerservice@demtinc.com. Thanks for your order. Flixes.com Further details about your order are available here. _____________________________________________ Now, I'm not a patience person, but it looks like they are new to the bussiness or something, so I give them a few chances, and I think it might be good. I live 2 state from them. We'll see when the "new shipment" of the dvds gets here... I'll update. And yes, it's been 2 month, haha. If if does, I'm planning to get more from them. I wrote all of these in the morning, and this one too, so I'm tired and this is my order story from Flixes. Peace.
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| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Sep 8 2005 : 5:45PM [Link] |
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