| Author | Post |
|---|---|
| XYZ1406 Member 290 Posts 1/05 |  Posted - Sep 20 2006 : 4:39PMHey all, I bought a couple dvds on ADM from 3 diff sellers in the same order. 2 sellers I've dealt with before & 1 was new. Anyone ever heard the quote "if it sounds too good to be true then it probably is?" I got an incredible deal (or so I thought) from ADM seller: u_showcase. I bought the new Vivid release Emperor on 9/13/06 - with the follwing description: Title: Emperor (Vivid)
I emailed their ADM customer service about why I couldn't find him in the seller search list & this was their reply: "Yes, this seller account has been closed due to fraudulent activity. However, your order should have gone through and you should still be expecting your DVD. If within 3 weeks of your order you have not received your DVD, please let me know and I will issue a refund!" OK... now I'm thinking they closed it for fraudulent activity, but I should still expect my dvd? Yeah, right. The only fraud I can remotely see is that the cc they had on file to BUY dvds was stolen, etc. You don't have to have a cc on file to sell dvd's (at least that's the way it was when I signed up). So I replied to ADM & asked "What does that mean?" Their reply was: "The activity is of a private nature, and I cannot share any other information with you. I hope this is of some help in your original question - the seller is no longer active."
B. In addition, I have to wait 3 weeks before I can ask for a refund from a seller who ADM closed their account for fraudulent reasons?
Any thoughts?  [Link] |
| Drew Black broken crankshaft 8011 Posts 9/99 | Posted - Sep 20 2006 : 7:30PM The three week time period is the typical shipping delay for orders shipped via media mail. If the seller was shipping only some of their orders it could take up to 3 weeks to figure out which ones were fulfilled and which weren't. Another potential fraudulent transaction is a seller that's shipping bootleg copies of movies.  [Link] |
| zorge Member 278 Posts 8/06 | Posted - Sep 21 2006 : 12:04AM
thanks for the news.
[Link] |
| XYZ1406 Member 290 Posts 1/05 | Posted - Sep 21 2006 : 10:31AM [Link] |
| David ADM Member True knowledge lies in knowing that you know nothing. 23 Posts 2/07 | Posted - Feb 24 2007 : 11:41PM I know that was frustrating. The 3 weeks was "just in case" type thing. I agree with you, and I am willing to bet now that it never came. It seems they would have made an exception for you considering your reputation as a seller. I hope things were made right. What was meant by "private" was the nature of the offender's activity, etc. It's for liability reasons only. If you tracked him down or something, ADM could be held responsible. Not the best example, but kind of like how the Jenny Jones show was held liable when a person on the show killed another person because they were embarrassed by the show. [Link] |
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