objRS was empty
Reviewers Recommend
Gift Of Anal 4, TheGift Of Anal 4, The - review by Captain Jack
Starring: Angela White, Luna Star, Kira Noir, Anna Claire Clouds, Ravyn Alexa. Read review
All Forums > International Shopping > International Shopping Forum Page 16 > Why Laser's Edge treat their neighbours different?
AuthorPost
mission
Member


41 Posts
9/03
Posted - Nov 16 2003 : 4:22AM
Why Does Laser's Edge treat their neighbours differently?

I took a look at the shipping rates for Laser's Edge and found that Laser's Edge overcharges Canada and Mexico by US$2 for DHL Express shipping. Given that both Canada and Mexico is north and south of the border, I would expect them to have the cheapest shipping among other countries. To my surprise, it is not. It is cheaper to ship to Europe and Asia Pacific than Canada/Mexico.

Is there a specific reason for the higher fees?

Comparison of DHL Express rates

Country / Initial Rate / Per Item Rate
--------------------------------------
Canada $20.00 $2.00
Mexico $20.00 $2.00

United Kingdom $16.00 $2.00
Germany $18.00 $2.00
France $18.00 $2.00
Italy $18.00 $2.00
Belgium $18.00 $2.00

Taiwan $18.00 $2.00
Hong Kong $18.00 $2.00
Macau $18.00 $2.00
Singapore $18.00 $2.00

Bill All-Star Supporter
All-Star Member

5334 Posts
6/00
Posted - Nov 16 2003 : 11:13AM
Mexico makes sense because according to the DHL Rate Guide, they charge more to ship into Mexico than they do for shipping to western Europe (probably due to volume differences). However, Canadian shipments appear to be much less expensive than European shipments.

mission
Member

41 Posts
9/03
Posted - Nov 16 2003 : 3:32PM
According to the Rate Guide, countries are classified into zones as follows:

Zone
A: Canada
B: Mexico

C: United Kingdom, Germany, France, Italy, Belgium

H1: Taiwan, Hong Kong, Singapore
H2: Macau

Zone A (Canada) has the lowest rate followed by Zone B (Mexico). This is followed by the European countries (Zone C) where the rates for Zone C is higher than Zone A/B. The Asian countries under H1 and H2 has rates higher than all other zones.

It would appear that Laser's Edge does overcharges the Canadians and Mexicans. On the other hand, the British are enjoyed a big discount from Laser's Edge, not only UK has lower rates than other European nations, it is lower than Canada/Mexico.

Bill All-Star Supporter
All-Star Member

5334 Posts
6/00
Posted - Nov 16 2003 : 6:08PM
I'm not sure where you are seeing that. Other than packages less than 1 pound or greater than 25 pounds, Zone B (Mexico) is more expensive to ship to than Zone C (Western Europe).

The other issue with shipping into Canada could be customs charges. When shipping to Canada, the shipper pays the customs charges. When shipping to Europe it appears thatthe receiver pays the customs charges. I know that it is cheaper for my company to maintian a warehouse in Canada for shipping Canadian orders (via Canadian Post) than it is for us to ship into Canada from our US warehouse (in Minnesota). I've been told that, in our case, this is a customs issue.

mission
Member

41 Posts
9/03
Posted - Nov 16 2003 : 7:07PM
You are right about the Mexican rates. I took a look at the International Rate Tables again and other than 'less than 1 pound' or 'greater than 25 pounds', it is cheaper to ship to Europe than Mexico.

That, however, does not explain the Canadian rates. The shipper does not pay the customs charges. I've ordered from the US and I need to pay the customs charges before they can release the package. So it is the same as Europe where the receiver pays the customs charges.

That's what I thought about Barnes & Nobles. Their packages are all shipped from Canada via Canada Post. By the way, is your company in the adult DVD business and if so, what is the url?

Having said all this, perhaps Laser's Edge would be kind to their northern neighbours by not overcharging them.

 
Bill All-Star Supporter
All-Star Member

5334 Posts
6/00
Posted - Nov 16 2003 : 8:42PM
No, we're not. I'll ask at work this week about the details regarding why it costs us so much to ship packages into Canada? It has to be a significant cost if it's cheaper for us to run a separate Canadian warehouse.
lasersedge
Member

Carmel, IN, USA
75 Posts
2/00
Posted - Nov 20 2003 : 2:13PM
mission

Perhaps I can offer an explaination, I don't know if you'll like it, but it is the truth. DHL analized where we did most of our business a few years ago when we were at a crossroads between UPS & DHL as express carriers. They determined through past shipments thru both them as well as UPS and came up with where most of our packages were shipped. Then they "heavily" discounted our "busiest" countries that they had in LANE 1 in their rates lists. Unfortunately at the time we did very little business with Canada, since most of our business is Mainstream movies and these are readily available in most Canadian stores. Therefore the rates they offered for Canada were not as heavily discounted since they consider Canada and Mexico seperate, individual shipping "Lanes". However they are still cheap in comparison to most other stores as well as DHL's "book rates". I hope this explains the reasoning behind the higher rates. It is nothing against Canadian business ;-)

Thanks
Marc @ The Laser's Edge




Jump To: