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All Forums > International Shopping > International Shopping Forum Page 6 > Why the hell are Vidshop still in business?
AuthorPost
Ryan81
Member

491 Posts
4/06
Posted - Sep 15 2006 : 12:43PM
Does anyone know how these fucks are still in business when they don't reply to people's e-mails, nor do they have a telephone number to ring? With so many complaints, how do they manage to stay in business? It's a mystery to me. They finally replied to my e-mails after five weeks telling me to choose some alternative titles and now they aren't even dispatching those, nor are they replying to my e-mails.

Mojo
Deactivated User

1223 Posts
9/03
Posted - Sep 15 2006 : 1:19PM
I think it's catching. I made my order with Five Star over a month ago. I got the ones they had in stock okay and without a hitch, but the ones that weren't in stock still haven't come in! Not only that, but I sent an E-mail at the beginning of the week and I still haven't heard anything!!! What's happened?! Ethan was never like this! He used to always be very prompt and helpful.
Ryan81
Member

491 Posts
4/06
Posted - Sep 15 2006 : 1:56PM
Same here, Mojo. I remember a couple of years ago, Vidshop had a superb customer service. Now it's all gone to shit.

Mojo
Deactivated User

1223 Posts
9/03
Posted - Sep 15 2006 : 2:01PM
3.5 Stars out of Five for the ones I got.
ShiWarrior
Senior Member

1170 Posts
8/01
Posted - Sep 25 2006 : 4:45PM
guys, can u do me a favour (us a favour)

Please post your experiences in the International shopping guide so that we are all aware of this before people get fooked over

thanks

- - Some one is watching over you

 
Janitor
Retired

Porno movies, sexy videos, xxx. Adult DVD Talk at your service.
6409 Posts
11/99
Posted - Sep 27 2006 : 10:30AM
Vidshop never had superb customer service. There have been complaints about them for years.
Joey Starr
Senior Member

Still wanking after all these years.
8082 Posts
10/00
Posted - Sep 27 2006 : 5:56PM
Because some people still persist ordering from them when they've had the worst reputation for many many years, and regularly get dire feedback on all the forums?
Gabriel Nine
Senior Member

Firecracker
1273 Posts
8/01
Posted - Sep 27 2006 : 6:18PM
I remain reluctant to comment but find myself strangely in agreement with Steph and Joey.
sir wankalot
Member

UK
904 Posts
5/03
Posted - Sep 28 2006 : 10:05AM
It's because they're high profile.

They get a lot of hits on their site by being high up the ratings of search engines and from being linked to numerous sites.

They also concentrate on the UK market. British buyers (who are not in the 'know') probably think it's safer to order from a seemingly UK owned site with prices in British pounds than an American site.

Lastly, they probably rely on impulse buyers. One off orders from people who are just surfing for porn.

Ryan81
Member

491 Posts
4/06
Posted - Sep 28 2006 : 1:17PM
I disagree, Steph. I remember about three years ago I used them and they provided excellent customer service. Oh, well, I did EVENTUALLY get a response and I did EVENTUALLY get my titles, albeit alternatives.

UncutDVD18
New Member

3 Posts
10/06
Posted - Oct 24 2006 : 3:31PM
I did purchase from Vidshop about 13 months ago, it was through an affiliate link on another site. I got the DVD ok, took about 2 weeks but I got it.... I was probably 80%happy



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