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All Forums > International Shopping > International Shopping Forum Page 3 > Xonair to Germany - avoid them!
AuthorPost
camaban
Member

Germany
437 Posts
8/03
Posted - Mar 16 2009 : 5:48AM
Just want to tell you that I had a big problem with xonair at the moment. In January I've ordered 4 DVDs which were shipped in 3 parts with their cheap International Airmail option. I didn't receive one of these packages, also no info from Customs, so I think it's simply lost in the mail.
xonair then made me the offer to ship the 2 DVDs again at half the price, which I accepted and also bought 2 new DVDs. I've choosed USPS Global Express with tracking option for $23 this time. The last thing that I heard was that my package will be inspected by Customs in Germany. For sure it was confiscated after the inspection, and after getting mail from German customs last week, I know now why:
They didn't use a private sender address as they normally did with International Airmal, but their company address and marked it as goods, not as gift. It's absolute clear that this acctract the interest of our customs. And what's very strange is, that the Customs told me that there was only 2 DVDs inside not 4. I've paid for 4 and they only send 2!!! And they send it in a way, so they could be 99% sure I've never get the package.
Great shop
Edited by - camaban on Mar 16 2009
vassfaret
Member

64 Posts
10/05
Posted - Mar 18 2009 : 10:36AM
Hi, Camaban,
Well, what can I say? I really don´t know who to put the blame on. I´ve tried Xonair twice, and it certainly worked fine. (I live in Norway, though.)
Looks like German porn buyers too often have problems with their authorities.
Best regards,
Vassfaret,
Norway

Prophit
Member

378 Posts
1/07
Posted - Mar 19 2009 : 3:48AM
No, they've only confiscated one of my orders so far and I've ordered probably more than a hundred times from the US.
Then again I haven't ordered from Xonair yet!
camaban
Member

Germany
437 Posts
8/03
Posted - Apr 8 2009 : 3:56AM
In almost 6 years of ordering at online shops in the US only 3 packages didn't arrive. 2 were confisacated by Customs and one was never delivered, but also not confiscated. And 2 of this itmes happened with xonair in a period of 5 weeks. I can't believe that this occurs by accident.
dhammer
Member

9 Posts
1/09
Posted - Apr 18 2009 : 12:48AM
I am in Canada and have ordered one movie from them only once...
It literally took 4 weeks. I've gotten a package from the UK in 4 business days...
Also, when I did get the package it was already opened and very poorly taped shut... I rent an apartment and I'd rather not have the owner see something like that.... nothing was ever mentioned so its all good. But I am now going to order from another place...
 
Tech
Member

Make me a bicycle Clown !!!
35 Posts
4/08
Posted - Sep 3 2009 : 3:04PM
I think they're fine. When my brother studied abroad in Italy last year I used to send him "care packages" that I'd pay for and they'd ship to him since i've been a customer for a few years and i don't think he ever had any problems with the half dozen or so packages i sent.
All Forums > International Shopping > International Shopping Forum Page 3Xonair to Germany - avoid them!

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