Is it localbilling? Never had any trouble with them (they handle brazzers payment for germany). That doesn't mean that you can't have a problem though, nothing is failsafe.
You should contact them and describe your problem.
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| jettyman Member  No matter what size the tits are....play with them.... 732 Posts 12/08 |  Posted - Jul 10 2009 : 6:54PMWARNING!!! I took out a £1.00 2 day membership trial on Brazzers. Most of the scenes are the usual "suck and fuck" safe couples type sex, albeit with hot babes and good production standards. Because of the lack of edge in the well shot scenes, I canceled the trial membership as requested in the sign up, within 2 days of taking out the trial membership, I was then sent an e-mail confirming that my membership had been canceled. I checked that my membership was canceled on the site 3 days later, but my login was still active, so I canceled Brazzers again. I then checked my debit card, it had been charged £39,95 for a months full membership, taken on the same day I took out the $1.00 trial. I think the £1.00 trial is a hook with a big (50 cents a day viewing) worm on it. Having cancelled again I Hope I won't be charged next month, I think membership must be down on Brazzers and they are trying to get new members and $$$$ in the bank. Has any other ADT members had any problems with Brazzers and membership payments? Edited by - BigBobxxx on Aug 5 2009 [Link] |
| poloprinz Member We didn't bring a compass 'cause we ain't got nowhere to go 173 Posts 4/09 | Posted - Jul 10 2009 : 7:56PM Is it localbilling? Never had any trouble with them (they handle brazzers payment for germany). That doesn't mean that you can't have a problem though, nothing is failsafe. You should contact them and describe your problem. [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jul 10 2009 : 8:11PM [Link] |
| jettyman Member No matter what size the tits are....play with them.... 732 Posts 12/08 | Posted - Jul 11 2009 : 6:34PM WARNING!!! I took out a £1.00 2 day membership trial on Brazzers. Most of the scenes are the usual "suck and fuck" safe couples type sex, albeit with hot babes and good production standards. Because of the lack of edge in the well shot scenes, I canceled the trial membership as requested in the sign up, within 2 days of taking out the trial membership, I was then sent an e-mail confirming that my membership had been canceled. I checked that my membership was canceled on the site 3 days later, but my login was still active, so I canceled Brazzers again. I then checked my debit card, it had been charged £39,95 for a months full membership, taken on the same day I took out the $1.00 trial. I think the £1.00 trial is a hook with a big (50 cents a day viewing) worm on it. Having cancelled again I Hope I won't be charged next month, I think membership must be down on Brazzers and they are trying to get new members and $$$$ in the bank. Has any other ADT members had any problems with Brazzers and membership payments? ____________________________________________________________________________________ I have been charged another £18.69 by the same Brazzers billing company, 3 days after the £39.95 Brazzers payment was removed from my bank account. I have contacted Brazzers by e-mail twice, but all I get back is a automated response. In the e-mail they give a U.S.A contact telephone number (I'm U.K based) they also give you the option of a heavily discounted monthly rate if you don't cancel your membership (worth knowing if you like Brazzers). I will contact my debit card company to see if they can trace why I have been charged £59.00 = ($96.00) for my £1.00 Brazzers trial. [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jul 11 2009 : 6:47PM Did you try to call their Billing Support. The number is on their Support Services page. [Link] |
Bill  All-Star Member 5334 Posts 6/00 | Posted - Jul 11 2009 : 7:27PM [Link] |
| junglew Senior Member 1042 Posts 12/02 | Posted - Jul 11 2009 : 7:55PM Wayne In Dallas [Link] |
| Jimmy Hooligan Member 452 Posts 7/09 | Posted - Jul 11 2009 : 9:26PM Basically, what these companies do is charge you $1 to access THEIR site, but in the fine print, they tell you that you're also signing up for 2 additional sites. These additional sites may be free for a day or so, but then you get hit with the additional $40 fees on various sites. So, in the end, you think you joined 1 site for $1, but you really joined 3 sites for like $80 or something. A lot of big companies do it and I think it's an incredibly shitty thing to do. Stuff like this is killing the industry because more consumers aren't trusting their credit cards in the hands of pornographers. I don't blame them. - Jimmy Hooligan http://www.jimmyhooligan.com [Link] |
| bono-ONE All-Star Member SAMCRO 8570 Posts 8/00 | Posted - Jul 11 2009 : 9:57PM [Link] |
| ArseLover Member 156 Posts 7/08 | Posted - Jul 11 2009 : 11:05PM I expect to see Bram give us an explanation of what happened, this is BS in my opinion. I have considered joining but not after seeing this. [Link] |
| fu_q All-Star Member Marv Montag (@PornOfYore) 2506 Posts 2/09 | Posted - Jul 12 2009 : 1:31AM This set of posts makes me think that I should keep an eye on how they might try to re-bill me--if at all. Please do let us know how this turns out. [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jul 12 2009 : 7:12AM [Link] |
| Stud_Rob Member 703 Posts 4/09 | Posted - Jul 12 2009 : 7:57AM [Link] |
| Jimmy Hooligan Member 452 Posts 7/09 | Posted - Jul 12 2009 : 9:05AM Get access to BrazzersReel.com with over 15000+ scenes for only $1. After 3 days, the membership renews monthly at $29.97 So, here's the breakdown. You join Brazzers for $1 but if you don't uncheck the cross sale option, you're also charged another $1 for this BrazzersReel.com site, too. This cross sale will rebill at $29.97 after 3 days. So, judging by your initial email. You probably joined Brazzers and didn't uncheck the cross sale. When you joined, you may have received 2 emails stating you joined. Maybe you thought they were duplicate mails? Maybe you got only 1 mail? I'm not sure of their billing methods. However, it appears that you only canceled one of the two sites, which is why you were hit with the rebill. I'm in the online adult game. I know the tactics a lot of these companies do and I think it totally sucks. It's an impulse by and they know you're dick is in one hand and you're just rushing to join. Most consumers completely miss the cross sale option and companies bank on that. However, to Brazzers credit, they did place the cross sale option ABOVE the submit button. There's a lot of shitty companies that put the option at the bottom of the page, which is against the credit card billers rules. But, they did have the option checked off, when they could have easily left it unchecked and had you check it if you were interested in the additional website. Again, they auto-check it for you because they know most people will skip over it. My suggestion... whenever you join a pay site, read the entire page. Also, it's good practice to try and highlight ALL the text on the join page. I know of some companies that put the cross sales in white text on a white page. This way, you can not even see it. Aside from that, there are many honest billing websites out there. Not all porn sites are evil. You just can't trust any of them at face value anymore. Be a smart consumer and read what you're truly purchasing. It's a shame because these dickheads are fucking it up for all the honest sites out there. - Jimmy Hooligan http://www.jimmyhooligan.com [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jul 12 2009 : 9:14AM [Link] |
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| Jimmy Hooligan Member 452 Posts 7/09 | Posted - Jul 12 2009 : 11:01AM And like you mentioned... the disclaimer for the cross sale is always in the smallest possible font. It's obvious they don't want you to notice it. - Jimmy Hooligan http://www.jimmyhooligan.com [Link] |
| jettyman Member No matter what size the tits are....play with them.... 732 Posts 12/08 | Posted - Jul 12 2009 : 11:06AM A breakdown of charges from my account incurred for a $1.00 Brazzers.com trial, which I cancelled on July 2nd before full membership kicked in. July 1st £0.63 £1.00 £39.00 July 3rd £18.69 This = $96.00 I'll keep you posted with my findings...J. Brazzers should not take the full membership money at the same time as the trial money, it should take it after 48 hours if you don't cancel. Edited by - jettyman on 7/12/2009 11:13:42 AM [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jul 12 2009 : 1:19PM Btw, I joined Brazzers more than a year ago when they were still good and I don't remember having the same problem as you but I didn't do the trial. I got a full membership right away. Edited by - Ramsey on 7/12/2009 1:20:44 PM [Link] |
| bono-ONE All-Star Member SAMCRO 8570 Posts 8/00 | Posted - Jul 12 2009 : 1:24PM [Link] |
| Bramm_Brazzers Member Do you see what happens, Larry? 125 Posts 9/07 | Posted - Jul 12 2009 : 2:51PM not really sure how we do the whole billing process. i know we do use process companies such as ccbill and localbilling, so the issue may be on that end. best option would probably be to just contact the guys on our support staff...or, let me know what your username is and ill see what i can do, since ill be passing by the head office on tuesday ill try to help out as best i can... but unfortunately i only work on the production side, and im very unfamiliar with policies regarding billing and limited memberships hope this helps... btw, just to clarify, i don't "run" brazzers...i just direct for them lol [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jul 12 2009 : 2:56PM [Link] |
| fu_q All-Star Member Marv Montag (@PornOfYore) 2506 Posts 2/09 | Posted - Jul 12 2009 : 3:01PM [Link] |
| Jimmy Hooligan Member 452 Posts 7/09 | Posted - Jul 12 2009 : 5:41PM Don't be fooled... they know what they're doing. It absolutely IS NOT a 3rd party biller problem such as CCBill and LocalBilling. Brazzers is in 100% control of what the consumer gets charged. Trust me. I'm in the business. I know how it works. - Jimmy Hooligan http://www.jimmyhooligan.com [Link] |
| Ida Lupino Deactivated User 429 Posts 11/08 | Posted - Jul 12 2009 : 5:50PM [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jul 12 2009 : 6:36PM [Link] |
| fu_q All-Star Member Marv Montag (@PornOfYore) 2506 Posts 2/09 | Posted - Jul 12 2009 : 6:52PM [Link] |
| jettyman Member No matter what size the tits are....play with them.... 732 Posts 12/08 | Posted - Jul 12 2009 : 7:37PM Well spotted Jimmy Hooligan. When i took out the Brazzers trial 2 e-mails landed in my inbox both looked exactly the same, so I deleted one of them thinking I had a double hit e-mail. I had no idea that I had joined the Brazzersreel trial and paying the $1.00 (£0.63)for doing so. I have since checked my deleted items, the second e-mail is still there, they look exactly the same but one reads www.brazzerreel.com instead of www.brazzers.com which I did not notice and obviously did not cancel the Brazzerreel. I have now cancelled the Brazzerreel membership and received a cancellation e-mail. I put down the £0.63 and the £18.69 loss to my own stupidity and eagerness to see the trial of the Brazzers content and not unticking an unseen box for other sites. Once again thanks to Jimmy Hooligan for his insight and to all the other posters who helped with my problem, this is a prime example how this excellent ADT forum works. That still leaves the problem of Brazzers charging for a trial and a full (overpriced) membership on the same day, so when I canceled the next day (within the 48 hours) it was too late, I was already a fully paid up member. The billing company is not Epoch, cc bill or LocalBilling, it came up as manstermed.com on my statement. There is no link to this company on the membership activated e-mail I received, so you have to contact Brazzers to cancel. Even if you send an e-mail stating your problems with the payments and your unhappiness, you only get a stock automated response. Also on the join Brazzers page after the list of prices for membership, it lists epoch.com as the management provider, I e-mailed epoch about my payment problems, they e-emailed me back very promptly stating that they were unable to locate any account with my name, user name or password on there files, it all gets very confusing. I will keep you posted with any news how things are doing...J. [Link] |
| fu_q All-Star Member Marv Montag (@PornOfYore) 2506 Posts 2/09 | Posted - Jul 12 2009 : 7:56PM If you log-in to their main page and go down to "help" (lower right side of page), the link that you click will take you to a page with a button for live support. Maybe this can help you. Also...I am thinking that you may have been charged the full month b/c many of these sites require three days or more notice to cancel a membership...since you were within the three days, they might have charged automatically. This, of course, would be an absolute scam b/c you could never cancel a trial membership, then. Just some ideas... [Link] |
| Bramm_Brazzers Member Do you see what happens, Larry? 125 Posts 9/07 | Posted - Jul 12 2009 : 7:58PM 2 years ago, when i was working in the office, i KNOW we were using ccbill and localbilling...guess at some point we made it in-house...and even then i was just editing and writing scripts [Link] |
| StillHope Deactivated User "You didn't say Car Ram Rod" 149 Posts 2/06 | Posted - Jul 12 2009 : 7:58PM [Link] |
| ArseLover Member 156 Posts 7/08 | Posted - Jul 13 2009 : 4:01AM [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jul 13 2009 : 1:31PM [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jul 13 2009 : 1:34PM [Link] |
| Bramm_Brazzers Member Do you see what happens, Larry? 125 Posts 9/07 | Posted - Jul 13 2009 : 9:48PM can't really do anything if i don't know who he is... [Link] |
| jettyman Member No matter what size the tits are....play with them.... 732 Posts 12/08 | Posted - Jul 14 2009 : 3:11AM Hi, Bramm My user name on Brazzers is jettyman. I have contacted Brazzers on their live support about my problem, I received an automated response but no actual contact as yet. Thanks, jettyman. [Link] |
| masterfaster Member 35 Posts 7/09 | Posted - Jul 14 2009 : 4:24PM was a member there for a quite long time, all was just great, no complaints. good luck in resolving that issue though [Link] |
| jettyman Member No matter what size the tits are....play with them.... 732 Posts 12/08 | Posted - Jul 14 2009 : 7:03PM Hi guys, Brazzers have finally got back to me. They sent an e-mail with this reason for charging me £39.95 at the same time as a £1.00 (that's a total of $65.52 US) ____________________________________________________________ Thank you for contacting us. When you signed up there was an offer given to you if you would like to immediately upgrade your membership. You took that offer and that's why you were billed the 39.95 for the one month's upgrade. ____________________________________________________________ Question 1, Why on earth would I, or anyone "knowingly" sign up to upgrade to a full membership at the same time as taking out a trial membership. Question 2 Brazzers seem to charge 39.95 somethings, in my case it was UK Sterling. If I lived in Hong Kong would it be 39,95 HK Dollars (about $6,00 US) and I would have probably written it off without warning others. This whole Brazzers money making trial has left a nasty taste in my mouth. They suck you in with pictures and trailers of pornographic delights, they offer you a $1.00 trial for you to taste what's on the menu, only to litter the road with booby traps and ambushes to empty you pockets while the lights are in your eyes. It looks like instead of paying $1.00 I'm paying $96.00 for not unticking a couple of small boxes on a trial membership, I think I have learnt costly lesson. This whole episode has put me off joining any porn producing streaming/downloading websites, I will just stick with company's that stream/download studio movies/scenes. Thanks for all the input from ADT members on this thread, it's been a real help and a great soapbox to air my frustration with Brazzers. I hope this thread has been useful to other members who might be tempted to try a Brazzers trial, by highlighting the pitfalls of signing up........Jettyman UK. [Link] |
| Bill All-Star Member 5334 Posts 6/00 | Posted - Jul 14 2009 : 8:29PM [Link] |
| fu_q All-Star Member Marv Montag (@PornOfYore) 2506 Posts 2/09 | Posted - Jul 14 2009 : 10:16PM [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jul 15 2009 : 1:02PM [Link] |
| killbillvol69 All-Star Member ^Lucy Pinder 18633 Posts 4/08 | Posted - Jul 15 2009 : 1:30PM Contact them ASAP jettyman. [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jul 15 2009 : 1:38PM [Link] |
| Arditti Member 529 Posts 5/07 | Posted - Jul 15 2009 : 1:48PM I have been overbilled with trial offers a few times over these past two years and it's not pleasant at all. Thanks to jettyman and all people here for letting us know what is really going on with such a company. At least, other users will be more selective. I can dream, but it would be to have a black list of all companies that do tricks like that. Too bad that it tarnishes the industry compared to what good companies such as Bella Donna and Annette Schwarz's ones do. [Link] |
| StillHope Deactivated User "You didn't say Car Ram Rod" 149 Posts 2/06 | Posted - Jul 15 2009 : 1:48PM I run a movie theater, and Patron A (let's call him Jim) comes to my conc. stand. (let's call the worker Jane) Let us conduct the hypothetical transaction two different ways, my company standard v. Brazzers. Scenario A-"Real World" Jim: "I would like one large popcorn, please" Jane: "Okay sir, just to let you know, if you upgrade to a Tub for only .50 cents more, we offer free refills?" Jim: "No thanks, I can't each that much popcorn" Jane "Okay sir, your total is $4.25" ---Cut--- Scenario B-"Sneaky Way" Jim: "I would like one large popcorn, please" Jane: "Okay sir," Jim: {hands over credit card} Jane "Okay sir, your total is $20.25" Jim: "For one popcorn?" Jane "No sir, for the tub of popcorn, large cola, nachos and candy. You see up on the menu, 3x smaller than anything else on the menu, it clearly states that unless you say you don't want something we can charge you for whatever we want. So I gave you the family pack. You never said you didn't want it." -----------CUT--------------  As anyone can see, forcing a consumer to say what they don't want is a horrible, deceitful business practice by any ethical standards. In the first scenario, Jane did her job by attempting to upsell by asking and informing the customer about a possible better deal. The customer politely refused. To relate this to the internet porn world, if Brazzers had a separate page that stated in 12pt + font "Hey, if you sign up for a full membership today, you get 20% off. Would you like to do that?" then I would be fine with that, but sneaking it in and automatically saying yes for the consumer and forcing the consumer to say no is highly dubious to say the least.  "I'll take foods that end in 'amburger for $200" ---SNL [Link] |
| TedtheBellhop Member 767 Posts 6/09 | Posted - Jul 15 2009 : 2:26PM [Link] |
| fu_q All-Star Member Marv Montag (@PornOfYore) 2506 Posts 2/09 | Posted - Jul 15 2009 : 3:57PM Are there any relevant laws on this topic? Anyone? [Link] |
| masterfaster Member 35 Posts 7/09 | Posted - Jul 15 2009 : 5:25PM [Link] |
| monkey power Member Tim? 868 Posts 1/03 | Posted - Jul 15 2009 : 5:44PM well, aren't they all kind of intended to bill you for a full month at least? Like, has there ever (in the history of internet porn) been a 3 day trial membership that DIDN'T automatically bill you for the full month? I thought that's just what they do. The prevailing climate. Edited by - Monkey Power on 7/15/2009 5:45:25 PM [Link] |
| ninja1 Senior Member 2939 Posts 1/08 | Posted - Jul 15 2009 : 6:26PM I'm so leery of trial memberships and sneaky rebill maneuvers that I totally avoid anything with automatic-rebill. I feel safer to pay the $5 extra (seems the going rate) for the no-rebill option because I fear I will forget to cancel in time or the company will orchestrate some sort of "glitch" so my cancellation will not happen. But I never knew about such dirty "opt-out" tricks like Brazzers is doing. I will definitely read extra closely the small print and checkboxes from now on. [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jul 15 2009 : 6:51PM [Link] |
| Gaspard Member 10 Posts 7/05 | Posted - Jul 16 2009 : 7:01AM [Link] |
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