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All Forums > Tech Talk > Tech Talk Forum Page 5 > Can't eject external drive on Windows 10
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rearadmiral All-Star Supporter
All-Star Member

6510 Posts
12/11
Posted - Jan 15 2020 : 7:32PM
Is there an easy way to tell what background process is in use that is preventing Windows 10 from ejecting an external hard drive? Up until a month ago this wasn't a common problem for me. Lately though it seems that 20% of the time that I plug in an external hard drive I can't eject it. I can wait an hour and whatever process using it is still going on. I check Task Manager but nothing is obvious there.

I have searched Google for an answer and there are answers online. The problem with those answers is that they seem to be written by software engineers for software engineers. It sounds like programming a Mars landing would be easier.

For now, the only solution I have is to shut down the PC, pull the external drive a boot up again.

Any thoughts?

Any thoughts on why this has only started being a problem in the past month or so? Is there something in a recent Windows 10 update that might be an issue?

I've run multiple virus checks with McAfee and all come up clean.

All advice will be appreciated. except that shared by software engineers looking to land a man on Mars.

Drew Black
broken crankshaft

8009 Posts
9/99
Posted - Jan 15 2020 : 8:59PM
Cortana is likely busy indexing the drive.
AngryPirate
Senior Member

3210 Posts
8/17
Posted - Jan 16 2020 : 2:34AM
^ That's a possibility.

Are you running recently installed media server software? That could also be indexing the drive or new files/folders or changes to the file/folder structure.

rearadmiral All-Star Supporter
All-Star Member

6510 Posts
12/11
Posted - Jan 16 2020 : 1:09PM
^ Thanks for those suggestions. I recall that Cortana can't be turned off. It looks like I may have to just use my current tactic which is to shut the computer off. I'm not knowingly running any media server software.

Edited by - rearadmiral on 1/16/2020 1:09:48 PM

AngryPirate
Senior Member

3210 Posts
8/17
Posted - Jan 16 2020 : 7:08PM
It may be worth running LockHunter on your drive when it can't be ejected. It can list the processes in current use of a drive folder or file.
 
Drew Black
broken crankshaft

8009 Posts
9/99
Posted - Jan 17 2020 : 11:13AM
I think Cortana can be configured to not index removable media.
rearadmiral All-Star Supporter
All-Star Member

6510 Posts
12/11
Posted - Jan 17 2020 : 2:14PM
^^ Thanks for the advice. I'll check for that software and see if it helps. The issue doesn't occur too often but it is much more frequent than it used to be and any time it happens it in an annoying inconvenience.
rearadmiral All-Star Supporter
All-Star Member

6510 Posts
12/11
Posted - Jan 17 2020 : 2:16PM
^ Thanks. That's probably above my technical abilities but I'll poke around and see if I can find some instructions. I really wish Cortana could simply be disabled. I've tried, but it's one of the pieces of software that MS has locked to not allow deletion. I've never even used it...
HumptyRumpty
Senior Member

1663 Posts
8/18
Posted - Jan 17 2020 : 3:59PM
It appears that Cortana can be turned off:
https://www.windowscentral.com/how-turn-cortana-and-stop-personal-data-gathering-windows-10

However, that article is dated June 12, 2015. According to this article, dated March 14, 2019, https://www.howtogeek.com/265027/how-to-disable-cortana-in-windows-10/, the easy way to turn off Cortana was disabled in the Anniversary Update. Which, I suspect occurred between the publishing of the first and second articles.

I would suggest first trying the steps outlined in the first article. If that doesn't work, try the method in the second article.

The method described in the 2nd article involves changing the registry. Yes, incorrectly changing the registry can muck up your computer. Using well-written instructions, it's easy to correctly update the registry. And the instructions above look to be pretty clear. Do follow the advice given in the instructions and backup your registry, and create a restore point beforehand. Also, pay close attention to the EXACT spelling of the values you need to add. "Windows Search" contains a space. "AllowCortana does not contain a space.




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