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All Forums > Tech Talk > Tech Talk Forum Page 42 > Help -- Computer program won't uninstall !!!
AuthorPost
Bob All-Star Supporter
All-Star Member

5516 Posts
3/03
Posted - Apr 9 2006 : 3:01AM
To make a long story short, Ms. Bob let our 9-year-old install a friend's computer game ("Rollercoaster Tycoon")on her computer, which runs Windows XP. Because the game takes up a lot of memory, she tried to remove the program using "Control Panel" -- but it won't uninstall.

I've been unsuccessful in trying to locate the program files on her hard drive in order to manually delete them.

This is making me a little nuts. Suggestions, anyone?

croy
Platinum Member

Discovry
4574 Posts
3/04
Posted - Apr 9 2006 : 5:11AM
I have seen various uninstallers in the software archives like Tucows and Fileforums.
You made sure to look for hidden folders?

Well, somebody more useful should be coming along. Places to start looking though.

Surely the properties of the icon link tell you where it is?

Drew Black
broken crankshaft

8009 Posts
9/99
Posted - Apr 9 2006 : 10:33AM
Many times uninstall programs won't work if someone has manually deleted the program's folders and files from the hard drive using Windows Explorer.
oatmeal
Meat Popsicle

Seeking Beauty
1738 Posts
8/04
Posted - Apr 9 2006 : 4:14PM
if all is hopeless and you have the original CD you can try to reinstall the game and then uninstall it.
Bob All-Star Supporter
All-Star Member

5516 Posts
3/03
Posted - Apr 9 2006 : 7:13PM
My son's friend has lost the original CD. I guess I may have to buy the game just to uninstall it.

O joy!

 
jamesnadt
Deactivated User

cambridge, ma
152 Posts
2/06
Posted - Apr 9 2006 : 8:26PM
hey bob, just an idea-but just try finding the folder in C:\Program Files
then look through C:\Program Files\InstallShield Installation Information for evidence of the install package for it.

then see if it left anything in C:\WINDOWS\Downloaded Installations

then look for traces in C:\Program Files\Common Files, C:\Documents and Settings\yournamehere\Application Data and C:\Documents and Settings\yourname\Local Settings\Application Data

i bet you find a bunch of stuff, if you give it a shot, i can run you through how the regedit stuff you can do to make it totally dissapear.

oatmeal
Meat Popsicle

Seeking Beauty
1738 Posts
8/04
Posted - Apr 9 2006 : 8:31PM
1) Who's your daddy?
2) if that's not the right version of your game try here and find the program version and support article
3) another desperation move is to remove the uninstall entry from the control panel (you can do this using tweak ui or ccleaner) and deleting the folders manually. The Rollercoaster Tycoon folder will probably be listed in a sub-folder under c:\program files (in either a Rollercoaster Tycoon, atari or infograms folder)
Bob All-Star Supporter
All-Star Member

5516 Posts
3/03
Posted - Apr 10 2006 : 12:18AM
Drew, croy, and oatmeal,

Thank for your assistance!


jamesn,

If I can find the files, I'll gladly take you up on your offer.

snowman872
RainCoatReviews.com

400 Posts
6/00
Posted - Apr 11 2006 : 12:36AM

System Suite includes a good stand alone uninstaller program along with many other useful utilities. It finds all the registry entries and various files that were likely scattered around your hard drive when the game was installed.

http://www.v-com.com/product/SystemSuite_Home.html

The virus scanner is very good as well.

I picked it up for $24.99 at Staples with a $20 rebate.

oatmeal
Meat Popsicle

Seeking Beauty
1738 Posts
8/04
Posted - Apr 11 2006 : 7:20AM
atari has a "how to manually uninstall Rollercoaster Tycoon"

If that's not the correct version they may another
------------------------
How to: Uninstalling the program (manually)
Uninstall the program manually
Warning: Advanced Users Only : Use at your own risk!

* Editing your registry improperly could corrupt Windows! This could mean re-installing Windows and possibly losing all information on your computer!
* Before starting, read the instructions below completely and make sure you understand them.
* If you are unsure of any step here, click the No next to "Did this information help you?" below.

Delete the games folder:

1. Click the Windows Start Button
2. Click Run.
3. Type C: 4. Click OK.
5. Click on Program Files.
6. Click on Hasbro Interactive.
7. Right-click on Rollercoaster Tycoon
8. Select Delete

Open the Registry Editor:

1. Click on Start
2. Click on Run
3. Type in REGEDIT
4. Click OK

Delete the Fish Technology Group Key:

1. Expand HKEY_LOCAL_MACHINE
2. Expand Software
3. Right-click on the Fish Technology Group folder
4. Select Delete

Delete the RollerCoaster Tycoon Uninstall Key:

1. Go back up to the top
2. Expand HKEY_LOCAL_MACHINE
3. Expand Software
4. Expand Microsoft
5. Expand Windows
6. Expand Current Version
7. Expand Uninstall
8. For each key under Uninstall (they will be a series of numbers), click the key and look at the Display Name listed in the left window.
9. When you find one that has RollerCoaster Tycoon Setup in it, make sure it is highlighted and hit Delete on your keyboard to delete it.

Close the registry editor.

BigBobxxx
Senior Member

2681 Posts
5/04
Posted - Apr 11 2006 : 10:53AM
I wouldn't rule out borrowing the original disk again and running the "uninstall" program (which is almost certainly on it).

You probably would find the uninstall program by starting the install process and then choosing "uninstall" as an option. You can always just "Quit" the install process if you don't find the uninstaller there anyway.

Bob All-Star Supporter
All-Star Member

5516 Posts
3/03
Posted - Apr 11 2006 : 1:37PM
BigBobxxx wrote:
That was my first move. Unfortunately, my son's friend has lost the original disk. Thanks, anyway!

--------------------------------------------------------

snowman,

Thanks for the suggestion!

--------------------------------------------------------

Oatmeal,

You're a godsend, man! Thanks so much for your generosity of time! I really appreciate your help!

budtugley
Senior Member

One man's trash can be the next man's treasure.
1187 Posts
1/04
Posted - Apr 13 2006 : 4:42PM
Oatmeal nailed it. Here's some good advice if any of you nice folks try editing the registry. First thing to do is to create a restore point so if you thrash your operating system or something else goes drastically wrong, you can restore the computer to the restore point and it should revert to where it was before you toyed with the registry. It's similar to a snapshot of your registry when it's working correctly. Create a restore point prior to installing software or hardware. It takes a few minutes but it's well worth the time.
Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. In the System Restore dialog box, click Create a Restore Point, and then click Next. Then, it's a good idea to name the restore point like 'Restore Point before adding Nero' or something like that.'
Windows XP creates restore points automatically but it's a good idea to create one when you make changes to your computer. You hope you never need it, but if you do, you'll be grateful you did.
snowman872
RainCoatReviews.com

400 Posts
6/00
Posted - Apr 13 2006 : 10:33PM
Very good suggestion. The Windows restore function really can be a lifesaver. It's one of the best features of Windows XP. I can't remember if it was in earlier versions.
snowman872
RainCoatReviews.com

400 Posts
6/00
Posted - Apr 15 2006 : 1:07AM

Just thought I would mention that Fry's has the above mentioned System Suite free after rebate this weekend ... I think the price is $25 in store.

Comes with the Trend virus scanner and spyware remover too.

-- Snowman

 
Bob All-Star Supporter
All-Star Member

5516 Posts
3/03
Posted - May 2 2006 : 1:02PM
Hey All,

I just wanted to report that Oatmeal's directions worked like a charm. "Rollercoaster Tycoon" is history.

Also, I plan to stop by Frye's today and pick up System Suite, per snowman872's suggestion.

Thanks again to ALL the ADT folks who responded to my call for help!

Best,
Bob

All Forums > Tech Talk > Tech Talk Forum Page 42Help -- Computer program won't uninstall !!!

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