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All Forums > Tech Talk > Tech Talk Forum Page 58 > Help please - VSUTIL.DLL
AuthorPost
ziniaraya
Member

London
194 Posts
4/03
Posted - Apr 18 2004 : 1:59PM
I recently got a new keyboard (Trust) which comes with a driver disc. The keyboard has got all sorts of shortcut keys...You already know what's coming don't you !
One of the short cuts loads up Microsoft Word, Excel etc etc. I pressed the Outlook button although I don't use this programme. I got AOL. I pressed the button and the machine didn't like it.

Long story short, it crashed and on switching it on again I got a VSUTIL.DLL missing file. I could not get the Word Excel etc softwares to load up. Messages said they were not initialised. Sopohs Antivirus Icons were gone and also Zonealarm.

I reloaded Windows 98 to which then appeared to enable me to open the Word software etc but no Sophos or Zonealarm. I tried to download it again but to no avail. I get the VSUTIL.DLL missing file message when I try and load it off the programs menu.

Now I'm out of ideas. I am sure it must be a simpe fix but I don't really know much about PC's. Can anyone advise me.
TIA.

Z.

Bill All-Star Supporter
All-Star Member

5334 Posts
6/00
Posted - Apr 18 2004 : 2:03PM
From a quick look at google, it appears that this is a Zone Alarm file. I would try reinstalling Zone Alarm.
ziniaraya
Member

London
194 Posts
4/03
Posted - Apr 18 2004 : 5:12PM
My first attempt at reloading it was not successful and gave the same error. On receiving your advice I decided to have another look at it. This time, I just read the 'readme' file to learn that I should firstly uninstall old versions. When I try the uninstall option I get the same error - 'Can't find VSUTIL.DLL file'.

Still, I'll go and have another try simply downloading and report back in about 30 mins, but I am not entirely optimistic.

Thanks so far...

Z.

Bill All-Star Supporter
All-Star Member

5334 Posts
6/00
Posted - Apr 18 2004 : 5:55PM
You can get a copy of this file here. I have no idea where you would need to copy it to.
ziniaraya
Member

London
194 Posts
4/03
Posted - Apr 18 2004 : 6:21PM
Thanks Bill. In the end the second attempt at downloading it again has sorted it out.

Z.




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