Innocent Girlfriend Rewards Him With Pussy - review by GregtheBaka| Author | Post |
|---|---|
| Sbando Boy Euro Babe Magnet  1839 Posts 6/01 |  Posted - Mar 6 2002 : 3:03AMI generally don't like to whine and, although I'm no wealthy fella, whenever I find myself in these kind of troubles I usually put the matter at rest at my expenses, mostly because I don't like to smash repeatedly my head against a wall, and also because it is pretty pointless to try and speak to deaf ears. As it takes two to tango, it takes two to dialog and two to sort shipping problems out, and if the other part is simply not answering mails or simply not giving any explanation, well, it's tough to sort things out. I've been a customer of Jaded Video for two years and, although I've read other people's complaints on newsgroups, I've never experienced any problem. Now a shipment is lost and their only and final comment has been "Your order has been completed. We hope your situation may come to closure soon". I asked them to check if they had shipped that package (I've made four different orders last month) to the correct address and if they were sure to have shipped it to begin with. No reply. Two or three times. I tried to re-order the titles, but their checkout page is, once again, a sad mess. I wrote them two times to ask them to replace the order charging me again, giving them credit card details and all, but again, no answer. Did they understand that I'm not trying to sell them a used car or a hover? That there's no trick? How can a company treat recurring customers like that, and still be in business?  [Link] |
| snowden porn Member London 648 Posts 11/01 | Posted - Mar 6 2002 : 3:54PM Sad to hear about your experience You never know though - keep everything crossed and maybe it will turn up eventually. (maybe its lost somewhere in the postal system and will appear soon). Thanks for the tip anyway - I'll be staying away from them!
 [Link] |
| Sbando Boy Euro Babe Magnet 1839 Posts 6/01 | Posted - Mar 6 2002 : 4:43PM I never stated that I'm 100% sure it's all their fault, but, as it is, I'm not sure of the opposite either, since they never replied to my "lost package" mails (the way to find out if they shipped to the right person and to the right address according to their FAQ), and, as far as I know, the package could be anywhere. Maybe it will be returned to them, but considering the lack of communication, I highly doubt in that case they'll ever feel the need to inform me or give a refund. If this is really their everyday handling of shipment troubles and their idea of customer care, well, definitely shop someplace else. [Link] |
| Sbando Boy Euro Babe Magnet 1839 Posts 6/01 | Posted - Mar 12 2002 : 2:30AM Last Wednesday (March 6th), after my request, they processed a new order to replace the lost one, charging me again. "We will notify you when your order has shipped". Another week has gone and now they candidly admit that they don't have the titles in stock so the new order has not been shipped yet. Final score: a month and a half of useless wait, no movies (not even the ghost of them), charged twice, treated like a nuisance by the costumer care. Which, by the way, doesn't answer mails, and the times they actually bother, they answer with monosyllables or asking me what the problem is again. Shame on them. [Link] |
| Hardz Member Hell on Earth 877 Posts 6/01 | Posted - Mar 19 2002 : 9:18PM On working days, we offer 24 hour response times. This is a statement from their site. This is clearly bulls**t, because they simply don't bother to reply to Emails (unless you ask for product information in order to place an order). Jaded must have the most lazy employees ever. I wonder if their boss knows how bad their customer service is ? [Link] |
 | |
| PeP Member Sweden 87 Posts 2/02 | Posted - Mar 20 2002 : 8:30AM [Link] |
| Sbando Boy Euro Babe Magnet 1839 Posts 6/01 | Posted - Mar 20 2002 : 3:18PM I finally had my movies, because I re-ordered them and paid for them once again. They were delivered in six days as usual. But still, after two months, no one felt the need to confirm that the original package was shipped to the right address. Read their faq. The moral is that now I know what to expect from them. Xonair just shipped me a package through FedEx which was delivered with a delay because they made a tiny mistake when they filled the Air Waybill in. They've offered me a free dvd of my choice. [Link] |
Hardware  All-Star Member Your other left 14594 Posts 3/02 | Posted - Mar 24 2002 : 1:28PM Hardware "Remember crew.. you're only where you think you are!" - the Pagfeek Papers [Link] |
| Sbando Boy Euro Babe Magnet 1839 Posts 6/01 | Posted - Mar 24 2002 : 8:48PM Still, all Jaded had to do was to answer a couple of mails and respect their own faq, which they did not. After two months the original package is still missing and they have always refused to address the matter. Next time I'll invest the money in an insured, traceable shipment. No more Jaded. Thank you for your comments and your sympathy. [Link] |
| Use the code below to link to this topic or a specific post. |
| URL of this thread |
| Link to this post with HTML |
| Link to this post with Forum Code |