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All Forums > Tech Talk > Tech Talk Forum Page 25 > trouble getting a website to accept credit card #
AuthorPost
lindi
Senior Member


12345
3205 Posts
9/02
Posted - Sep 17 2008 : 4:57PM
This has happened to me twice.
For the last eight months or more, when I try to join a major online book club that I have previously belonged to, the webpage tells me that my credit card number is invalid. I called the book club and they purged all my old info, but the website still gives me the 'invalid' message.
Then yesterday I tried to order from a reputable site in Britain, and it repeatedly told me that the credit card number contained non-numerical characters, and to re-enter the number. An email to them yesterday (after their closing time) has still not been answered. I also tried my husband's credit card, and got the same error message.
Does anybody know what causes this?
OneLouder
Member

203 Posts
12/06
Posted - Sep 17 2008 : 5:01PM
Right
OneLouder
Member

203 Posts
12/06
Posted - Sep 17 2008 : 5:04PM
But seriously, the only online credit card issues I have had, have been when my address has not been formatted EXACTLY as it is with my credit card company.
Drew Black
broken crankshaft

8011 Posts
9/99
Posted - Sep 17 2008 : 9:41PM
Did you include spaces separating the sections of the card number?
lindi
Senior Member

12345
3205 Posts
9/02
Posted - Sep 18 2008 : 12:34AM
Yes.
Is that it?
I do that on other websites, although some have instructed not to, it works on others.
Shit. Is that it?
 
Bob All-Star Supporter
All-Star Member

5516 Posts
3/03
Posted - Sep 18 2008 : 12:58AM
^^^
That's it.
lindi
Senior Member

12345
3205 Posts
9/02
Posted - Sep 18 2008 : 1:12AM
I don't know -- I wanted this book so badly, I rushed over to order it, and that webpage (and only that particular item) has an error message now that it cannot present the prices or a click button to order.
I'm afraid they are out of print or something. It is 'impossible' to get in the U.S. (not at amazon, not on eBay, not at Barnes & Noble...
Why the fuck don't they either limit the credit card info to 16 digits or tell people no spaces? Other websites do, or they accept the spaces.
Man, I want that book, but things look bleak.
lindi
Senior Member

12345
3205 Posts
9/02
Posted - Sep 18 2008 : 1:13AM
Why doesn't Book of the Month Club know this? My emails to them about this had fruitless replies.
Hardware All-Star Supporter
All-Star Member

Your other left
14595 Posts
3/02
Posted - Sep 18 2008 : 1:30AM
Probably because their website wasn't designed in house and isn't managed in house, so nobody has a clue what's going on.
lindi
Senior Member

12345
3205 Posts
9/02
Posted - Sep 18 2008 : 2:21AM
Oh, well. There's only so much angst to be wasted on some knitting book. Moving on.
Hopefully they will fix that page.
Thanks for the info, everybody.
lindi
Senior Member

12345
3205 Posts
9/02
Posted - Sep 18 2008 : 12:15PM
Ah, success!
I got the book ordered from Britain, and sent them a few polite suggestions ('cuz I'm so nice). It keeps me from feeling dumb.
The other website has deeper problems.
Flash All-Star Supporter
Golden Age Classic

11018 Posts
5/01
Posted - Sep 18 2008 : 1:13PM
If you are looking for specific books you are having trouble finding Bookfinder has been a great site to use.
lindi
Senior Member

12345
3205 Posts
9/02
Posted - Sep 18 2008 : 5:04PM
Hah! They don't have it.
I'll keep them in mind, but this particular book is a bitch, but I managed to order three copies. Now I just have to keep my fingers crossed and see if I actually receive any.
Edited by - lindi on 9/18/2008 5:04:41 PM
All Forums > Tech Talk > Tech Talk Forum Page 25trouble getting a website to accept credit card #

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